
Call Accounting Software Solution
Knowing who made each call gives you the power to reduce, chargeback and recover telephony cost.
Control Every Call
Every time someone in your company makes a call, our capture module records the basic data from the call and stores it. Several times an hour, the intelligent capture module sends the call detail records to our servers where each call is processed and complemented with valuable information such as cost center, rates and the employee making the call.
With that complete data set, our clients have immediate online access to valuable information which can be used to reduce costs. In addition, our clients can establish:
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Automatic reports delivered by email to key employees
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Email alerts warning of undesired events such as expensive or excessively long calls
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Pivot Tables for business intelligence analysis
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Schedules for the automated distribution of new reports using our Custom Report Builder
All this is delivered in a "Software as a Service" (SaaS) model, without the need to invest in hardware or software licenses. Our experienced team is available to help your company reduce telephony costs, increase employee productivity and optimize the use of your communications infrastructure.